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Order Status &
Turnaround Times
Check where your order is in our production process.
Most orders go through stages like In Production, Ready for Pickup, or Shipped.
See below for timelines and how to check your specific order.
In-store and direct orders:
Typical turnaround is 2-3 weeks after submission/payment
Online store orders (teams/groups):
Typical turnaround is 3-4 weeks after store closes
plus time for your group coordinator to pickup and distribute to you
When to Contact Us
If your order is within the standard turnaround time listed above, it is likely still in production
What affects timing?
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Artwork approval
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Supplier availability
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Order size
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Store closing date
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Current production capacity
If your order is within the standard turnaround time listed above, it is likely still in production
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