Frequently asked questions
WHEN WILL MY ORDER BE READY?
CURRENT PRODUCTION: 10-15 BUSINESS DAYS ON MOST ORDERS (EXCLUDES LETTER JACKETS/PATCHES, EMBROIDERY)
All of our orders are custom made and we do not keep inventory of pre-made items.
Once you place your order online, we order from the manufacturer(s), they ship it to us, we add the decoration (team name, logo, etc.), bag, label, and drop it off to be shipped.
This process takes 10-15 business days (does not include Saturday/Sunday) + shipping (typically 1-5 business days). You will receive an email with tracking information or pickup instructions when available.
*IF YOUR ONLINE STORE HAS AN ORDER DEADLINE, THE 10-15 BUSINESS DAYS DOES NOT START UNTIL THE DAY AFTER THE DEADLINE. This allows for us to keep prices as low as possible for your group and process your orders at one time.